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Base pay range
$23.00/hr - $26.00/hr
Company DescriptionFeeding San Diego is a non-profit organization on a mission to connect every person facing hunger with nutritious meals by maximizing food rescue. Established in 2007, Feeding San Diego rescues surplus food from local and national food donors before it goes to waste and gets it to people facing hunger in San Diego County. It is the only Feeding America partner food bank in the region.
Feeding San Diego is dedicated to building a team that reflects the diverse county we serve, including those with varying backgrounds and life experiences. Applicants who strengthen our team through personal knowledge of poverty and food insecurity, as well as members of marginalized groups, are encouraged to apply.
, Job DescriptionPOSITION SUMMARYThe Direct Services Coordinator supports the operation of food distribution programs run by Feeding San Diego, ensuring efficient, effective, and equitable delivery of food and resources to the community. This role involves coordinating with various departments, managing logistics, overseeing and managing strong relationships with volunteers, partner organizations, and distribution sites. The Direct Services Coordinator plays a crucial role in ensuring the success of the food bank’s mission to connect every person facing hunger with nutritious meals by maximizing food rescue.
Essential Duties And ResponsibilitiesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The duties and responsibilities listed below are representative of the knowledge, skill and/or ability required, but do not represent all job functions that may be required to be performed by this position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Oversee the efficient and equitable distribution of food/resources in the assigned region(s), including logistics, volunteer and community member safety, and food safety according to standard operating procedures.
Cultivate and maintain positive relationships with volunteers, community members, and representatives from partner organizations to foster collaboration and support Feeding San Diego’s mission.
Ensure adherence to food safety protocols and regulatory guidelines during the handling and distribution of food products.
Maintain complete and accurate records of program activities.
Regularly work in an Enterprise Resource Planning system (ERP), Ceres, to place orders and maintain site information.
Support the evaluation of programs by conducting regular site visits, conducting site lead training, and facilitating other administrative tasks.
Recruit, train, and supervise volunteers for various program activities, ensuring a positive volunteer experience.
INTERACTIONThe position interacts closely with employees from the Operations Department, such as the Order Fulfillment, Transportation, and Volunteer teams. This role also collaborates with the Supply Chain, Marketing and Communication, and Development departments. The Direct Services Coordinator is responsible for regular communications with volunteers, community partners, representatives from other organizations, and members of the community.
, QualificationsEDUCATION/YEARS EXPERIENCEHigh School Diploma/GED along with strong organizational skills with the ability to multitask, prioritize, and meet deadlines. Excellent communication and interpersonal skills to engage with a diverse group of stakeholders and build strong partnerships. Moderate level of computer skills and the ability to learn new technologies/software platforms
Knowledge, Skills And Abilities
Bachelor’s degree preferred
Experience working/volunteering at nonprofit organizations, food banks, or with food distributions.
Experience using technologies such as Microsoft Office (Outlook, Teams, Excel, SharePoint, etc.), Smartsheet or other web-based management platforms, ERP systems, Canva, Salesforce or other web-based CRMs, etc.
Food Handler Certification
Bilingual
Any combination of educational and work experience that would be equivalent to the stated minimum requirements would qualify a candidate for consideration for this position.
TOOLS AND EQUIPMENT USEDPersonal computer, multi-line phone, copier, and printer.
LICENSES/CERTIFICATIONSMust have reliable transportation and possess and maintain a valid California driver’s license, a satisfactory driving record, including proof of personal vehicle insurance coverage and insurability under the Agency’s insurance carrier standards.
Physical, Mental And Environmental RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
Work in an office adjacent to a warehouse setting with occasional travel to other locations in San Diego County.
Prioritizes and multi-task work and projects requiring good memory, concentration, and analytical thinking.
Occasionally is required to perform the safe operation of office equipment and machines and recognize and abate safety hazards within the workplace.
The noise level in the work environment is usually quiet but this office is maintained in a distribution center with machinery and large trucks.
Perform work at food distributions which requires standing/walking for long periods of time and occasionally lifting objects up to 50 pounds.
Additional Information
Feeding San Diego provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
PAY & HOURS$23-26 per hour; Tuesday – Saturday, 7:30 AM – 4:00 PM
Why You’ll Love It Here
Employer sponsored healthcare benefits at platinum level for medical
401K retirement plan with company matching
Flexible work environment; Attractive, welcoming office
Supportive time off policies including vacation, sick, & company holidays; accrue 20 days of PTO in first year
Learning & development and recognition programs
Your work has a real purpose and will help change lives in San Diego County.
Supportive and engaged Board of Directors
You’ll be part of a fun, supportive team that works hard and celebrates accomplishments together.
We live by our core values: Agility, Stewardship, Collaboration, Environment, Nutrition & Dignity.
100% of our workforce believes in our mission and vision
Commitment to Sustainability – We prioritize food rescue to feed people not landfills. Food waste goes to local hog farms.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Non-profit Organizations
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You might be surprised to learn that Feeding San Diego doesn't consider itself a food bank. As a hunger relief and food rescue organization, we have a similar mission to food banks. However, our methods set us apart.
Feeding San Diego rescues high-quality, surplus food from food donors like farms and grocery stores. Then, we work with community partners who distribute the food to people facing hunger.
The Houston Food Bank is the largest food bank in the United States in size and distribution. We serve a network of more than 1,600 community partners in 18 southeast Texas counties, including food pantries, soup kitchens, meal sites and shelters.
All sidewalk vendors who sell food items are required to obtain and display a San Diego County Public Health Permit at all times. All food handlers are required to acquire a San Diego County Food Handler Card.
Call 211. If you are in immediate need of food assistance, please dial 2-1-1 from a phone and speak with someone about services available in your area (2-1-1 is a three-digit dialing code, similar to 4-1-1). Lines are open 24 hours a day. Most but not all areas provide 2-1-1 phone support.
In the Distribution Center, all volunteers must be six years of age or older to participate. At food distributions in the community, all volunteers must be fourteen years of age or older to participate.
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